April 2, 2020
At Ray Stone Senior Living, we are doing everything within our power to prevent the transmission of COVID-19 within any of our communities.
We are not aware of any cases of COVID-19 among our residents or team members at this time. Given emerging information from the CDC about the possibility of people who may be infected without showing any symptoms, we now bar all but essential visitors. Deliveries will be left at the front office. We know this limitation is hard on our residents and their families, but we believe it is critically important as cases rise.
We continue to require our residents to “shelter in place” by staying within their apartments. This not only complies with government orders, but the advice of public health experts like Dr. Anthony Fauci and Dr. Deborah Birx.
Because we are not a healthcare facility, we encourage residents to call their doctors immediately if they experience symptoms associated with this respiratory disease (fever, dry cough, shortness of breath or painful chest pressure, sore throat), and to let community administrators know so that we can implement additional precautions. If a resident is told to seek medical assistance, we will work with them to arrange transportation with a family member or other private transportation.
Our team is working hard to make this difficult period as comfortable as possible by delivering meals at no charge, and working with residents to make sure they have necessary supplies, including medications. We are delivering frequent bulletins and health tips and are creating enjoyable in-apartment activity programs for residents. We previously revised our regular procedures for housekeeping, linen laundering and maintenance to help protect their health. Details are available upon request.
We have been in business more than 50 years in part because we live our values, which include caring for and about our team members. We are reminding team members to stay home if they experience symptoms of illness, and we are supporting them with an enhanced sick pay benefit. If they experience symptoms of illness, we have directed team members to self-quarantine for a full 14 days. Our return-to-work guidance follows the strictest CDC guidelines.
Our goal is to weather this storm without incident. We can’t say this enough: wash your hands well and often, don’t touch your face, cover your cough and follow all of the other health advice coming from authorities, especially social distancing from all others and staying home. We ARE in this together.